Never Split the Difference: Negotiating As If Your Life Depended On It

I always had problems with negotiations. To be precise — it’s still a problem for me but I think that “ Never split a difference “ by Chris Voss will help me with this. Here are some things I took down I remember from the book the most.

The first thing is the mood. When we feel safe and in control, we are more problem-solvers. A smile makes as more open and ready for negotiation instead of fight and resist. That sounds reasonable but the next thing surpassed me.